DOT is probing whether or not Southwest’s schedules had been ‘unrealistic’ throughout vacation meltdown
A Southwest Airways passenger jet lands at Chicago Halfway Worldwide Airport in Chicago, Illinois, on December 28, 2022.
Kamil Krzaczynski | AFP | Getty Photos
The Transportation Division stated Wednesday that it’s within the preliminary section of an investigation of Southwest Airways‘ vacation meltdown and whether or not the provider’s schedules was unrealistic.
Southwest has stated it canceled greater than 16,000 flights between Dec. 21 and Dec. 31 because it struggled to get well from extreme winter climate whereas executives stated they needed to cancel much more flights to regular the operation.
The corporate and labor unions have pointed to outmoded scheduling platforms that weren’t designed to deal with the variety of flight modifications that occurred over that interval.
“DOT can be probing whether or not Southwest executives engaged in unrealistic scheduling of flights which underneath federal regulation is taken into account an unfair and misleading follow,” a DOT spokesperson stated. “DOT will leverage the complete extent of its investigative and enforcement energy to make sure shoppers are protected and this course of will proceed to evolve because the Division learns extra.”
Transportation Secretary Pete Buttigieg has beforehand vowed to carry Southwest accountable for the disruptions, which left lots of of hundreds of vacationers stranded.
“Our vacation flight schedule was thoughtfully designed and supplied to our Clients with the backing of a strong plan to function it, and with ample staffing,” Southwest stated in an announcement late Wednesday. “We’ll proceed to cooperate with any inquiry or request from authorities oversight or elected officers. We’re acutely targeted on studying from this occasion, mitigating the chance of a repeat prevalence, and delivering the hospitality and excellent service our Clients anticipate from us.”
Southwest is scheduled to report outcomes earlier than the market opens on Thursday.