AUTO NEWS – Lastly! Tesla Refunds Double-Charged Clients

Lastly! Tesla Refunds Double-Charged Clients

“Whereas pleased to have the entire state of affairs sorted, I nonetheless really feel that the response time was insufficient,” one proprietor mentioned. “It took days earlier than Tesla had any form of response, and so they had been holding our important funds the entire time. And it took them 5 minutes to take these funds from our account.”

The refunds ought to have occurred instantly as soon as clients notified Tesla of the state of affairs, however the double billing by no means ought to have occurred within the first place. The mix of poor customer support, no PR division, and the sluggish refund time has pressured these clients to rethink whether or not getting a Tesla was actually price it.

“Something cheap carried out shortly would have been fully fantastic,” one other offended buyer mentioned. “However I’ve realized that Tesla’s tradition is that they care concerning the inventory worth and never clients.”

AUTO NEWS – Lastly! Tesla Refunds Double-Charged Clients


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